Questions and Answers

What's the most secure way for me to log in?

Sign in with a Google account that has two-factor authentication turned on.

Where is the data stored? Is it safe?

Hourglass stores your data in secure infrastructure with redundant systems and strong encryption. Strict security measures and continuous monitoring help ensure your data stays protected. Additionally, E2E encryption can be enabled for increased security. Please consult direction provided by your local branch office to ensure that your use of Hourglass is compliant.

Are the developers and maintainers of Hourglass Jehovah's Witnesses?

Yes. Hourglass was created by brothers who want to diligently care for their assignments using modern technology.

How much does it cost to use Hourglass?

Unlike some programs designed for congregations, Hourglass is not run as a for-profit business.

There is no payment required to use Hourglass, but it costs money each month to make it available. Donations are very much appreciated.

Is Hourglass compliant with the data protection laws in my country (e.g. GDPR)?

Yes, Hourglass complies with GDPR and similar privacy laws in other countries. The privacy policy, terms of service, and Global Data Processing Agreement located at hourglass-app.com provide details. Geographic data storage locations and any transfers between them are protected by appropriate safeguards, including Standard Contractual Clauses.

Can I help translate Hourglass into another language?

If you'd like to help translate, please contact us using the information below.

SMPW

How much does it cost?

There is no charge. All costs are covered by voluntary donations.

Who can sign up?

While there are no restrictions on who may sign up at this time, please note the following:

  • The intent of this tool is to support the efforts for Special Metropolitan Public Witnessing in various branch territories of Jehovah's Witnesses around the world.
  • Similar efforts not sponsored by the local branch office may also register.
  • Only one registration per city is allowed.
  • Congregations wanting to organize their local public witnessing efforts should use a congregation account and not sign up for an SMPW account.
Do the congregations that publishers belong to need to use Hourglass?

No

What if a publisher already has an account with a congregation?

They should continue to use their account. They will see an invitation to join the SMPW zone.

Can a publisher have an account with more than one SMPW zone at a time?

No, a publisher can only be linked to one SMPW zone at a time. Accepting an invitation to another zone would effectively move the publisher to that zone.

Can visitors be added to the schedule?

They should be given an account like any other publisher. If they are associated with another SMPW zone, they should accept your invitation to move to your zone and then accept a new invitation to their previous zone when returning home.