Questions and Answers

What's the most secure way for me to log in?

Sign in with a Google account that has two-factor authentication turned on.

Where is the data stored? Is it safe?

Hourglass stores your data in secure infrastructure with redundant systems and strong encryption. Strict security measures and continuous monitoring help ensure your data stays protected. Additionally, E2E encryption can enabled for increased security. Please consult direction provided by your local branch office to ensure that your use of Hourglass is compliant.

Are the developers and maintainers of Hourglass Jehovah's Witnesses?

Yes. Hourglass was created by brothers who want to diligently care for their assignments using modern technology.

How much does it cost to use Hourglass?

Unlike some programs designed for congregations, Hourglass is not run as a for-profit business.

There is no payment required to use Hourglass, but it costs money each month to make it available. Donations are very much appreciated.

Is Hourglass compliant with the data protection laws in my country (e.g. GDPR)?

Yes, Hourglass complies with GDPR and similar privacy laws in other countries. The privacy policy, terms of service, and Global Data Processing Agreement located at hourglass-app.com provide details. Geographic data storage locations and any transfers between them are protected by appropriate safeguards, including Standard Contractual Clauses.

Can I help translate Hourglass into another language?

If you'd like to help translate, please contact us using the information below.